Synergistics
Overview
Synergistics is a tech company with 17 years of experience providing various roles in the IT/Tech field to clients. The company is led by talented and expert consultants Michael Tsockallos, Managing Director, and Willem Triegaardt, Service Development Director. When Synergistics approached Talent Team, their primary objective was to find skilled Business Process Modelers to join their team, leveraging Michael and Willem’s expertise in the field.
Challenges
Although Synergistics recognized the potential of hiring offshore talent, they were initially unsure about how it would work, considering potential challenges such as cultural differences, availability of qualified candidates, skill sets, and communication styles. These uncertainties posed significant concerns in exploring offshore staffing options.
Solution
Talent Team proposed a tailored solution to address these challenges. We focused on sourcing highly skilled Process Modelers from Cebu, Philippines, known for its talented workforce and growing BPO industry. To ensure a smooth process, we:
Addressed potential challenges, such as cultural adaptation and communication styles, during the planning stage.
Focused on candidates with strong communication skills and prior experience working with offshore clients.
Managed recruitment, payroll, and administrative tasks, reducing Synergistics’ workload significantly.
This approach enabled us to deliver candidates with the right qualifications at a competitive salary compared to local talent in Australia, providing Synergistics with a cost-effective solution.
Results
Partnering with Talent Team has allowed Synergistics to:
Save significant time by outsourcing HR-related tasks such as payroll, onboarding, and performance management.
Reduce weekly resource hours dedicated to administrative tasks.
Hire high-quality candidates who have the required skillsets for the Business Analyst roles.
Achieve considerable savings on compensation packages compared to hiring locally in Australia.
The Process Modelers hired through Talent Team seamlessly integrated into Synergistics’ existing staff and adapted well to the organization’s culture. Synergistics expressed satisfaction with the quality of candidates and the overall process, recognizing Talent Team’s ability to address their unique needs and deliver exceptional results.